Q: What are the ways to collect goods?

A: Offshore collection: Travelers can pick up their goods at designated pickup sites at airports, train stations and ports by presenting valid identification and proof of departure (such as plane tickets, train tickets or ferry tickets), and they can carry the goods with them when leaving the island. Island residents purchasing duty-free goods before leaving the island can choose to collect them upon returning to the island.

Mail delivery: When travelers purchase duty-free goods at offshore duty-free shops (including approved online sales outlets), in addition to collecting them at airport, train station or port pickup sites, they can also ask for mail delivery when placing an order. The goods can be sent to the address they have provided when placing the order.

It is important to note that for goods delivered by mail, the recipient, payer and purchaser must be the same person, who should be the shopping traveler, and the delivery address should be outside Hainan province.