Q: For travelers who choose guaranteed pick-up, in what situations will customs deny the departure verification and stamping procedures?

A: Customs will not process departure verification and stamping procedures for outbound travelers who have chosen guaranteed pick-up in the following situations:

The duty-free goods presented by the outbound travelers have already been used or consumed.

The duty-free goods presented by the outbound travelers do not match the information listed on the shopping vouchers.

The information of the people who have made the purchase does not match the information of the outbound travelers undergoing verification.