Q: How can one apply for labor dispute mediation online?

A: To better serve the vast number of employees and employers, the Ministry of Human Resources and Social Security has developed the “Internet Plus Mediation” service platform, which provides online application for labor and employment dispute mediation, case progress tracking, and access to legal regulations and policy inquiries. With the “Internet Plus Mediation” service platform, the parties no longer need to submit mediation applications in person and can directly submit applications online. Parties can visit the website http://tiaojie.12333.gov.cn/portal to access the homepage of the platform, or they can use any channel such as the National Government Service Platform, the Ministry of Human Resources and Social Security’s Government Service Platform, or the electronic social security card to enjoy online mediation services.